Ring doorbells are the most popular and advanced doorbells in the US and other countries. The company keep updating new features into its product to ensure high-class safety and security for its user. If we compare the price of Ring products then we will find that they are costlier than other doorbells.
The reason behind its high cost is that the company follow the principle of quality rather than quantity. The company says we can not compromise with the safety and security of the customer that is why we use high-class material in it. Hope, you got an idea about the Ring company. In this article, I will shed the light of troubleshooting ring doorbell audio issue and ring doorbell not connecting issue.
Ring Doorbell Audio Issues
Chime Not Working - Usually, it does not happen that the chime is not working. However, some users complained about it. I have found the solution for it. You just need to change your default ringtone to any other ringtone. In fact, it works all the time, you just try to do so.
Audio Breaking - If the ring doorbell is not recording audio clearly then it might be the problem of low wifi signal. You should try to decrease the distance between your router and ring device. Apart from that, you should also check that your WiFi is working fine and giving enough internet speed. If the ring doorbell gets enough WiFi strength then it will work perfectly.
Low Volume - If the chime is producing low volume then you can use the mobile app of the ring company. You can check and adjust the volume of it. However, if it still producing too low volume then there may be some hardware problem into the chime. You should call the customer support of the ring doorbell.
Ring Doorbell Not Connecting
In this section, I will discuss how you can easily understand and troubleshoot ring doorbell not connecting problems. Let's check out some major causes of it.
Unupdated Password - When there are more than one user using the same ring product through its app then there is a possibility that other user changed the password of WiFi. You should cross-check this with other users of the app. If they have changed the password then you should update the password of it. You can never connect your ring doorbell with a wrong password.
Low WiFi Signals - Low WiFi signal is also a major reason behind the ring doorbell not connecting issue. If should make sure that your WiFi router is producing a good strength WiFi signals. To do this you should always use a good company WiFi router.
A good WiFi router has the ability to emit long-range WiFi signal than ordinary WiFi routers. You should also check that WiFi router is not placed too far from the Ring doorbell. If that's the case you need to get them closer around 30 feet.
These were the reasons and solution to your ring doorbell problem. I hope you have well troubleshot your ring device. However, if the problem did not go away up until now, you should call customer support.
NOTE: If you are still facing these issues(ring doorbell no power, ring doorbell hardwired not charging, floodlight problems, ring doorbell audio issues, ring doorbell not connecting, etc) and above steps didn’t solve. Please call us at our toll free number 18884030508